By Ishant Gupta
Ikas Technologies Pvt. Ltd. (www.ikastech.com)
Recruitment for our reputed client - Adorntech Solutions
(Freshers) Technical Support Voice & Non-Voice @ Bangalore
Note: This is NOT a direct Walk-In. You need to apply through given URL & Only shortlisted candidates will be called for personal interview.
Note: This is a direct job with our client. There will NOT be any Training/Recruitment/Registration/Consulting fees collected from candidates before/after the placement.Job Details :
• Experience : 0 to 1 years
• Salary : 120000 to 180000 INR per year
• Location: Bangalore, Karnataka
• Functional area : ITES / Call Centre / BPO / KPO / Customer Service / Operations
• Role : Technical Consultant
• Keywords : BPO,KPO
• Online Assessment : No
• Total Vacancies : 2000
• Job type : Permanent
• Qualification : B.Sc, B.Com, BBM, BE, B.Tech
• Job Attributes : 24 X 7
Job Description :
• Support Functions
Job Responsibilities :
• Answer calls professionally
• Respond to customer inquiries
• Research required information using available resources
• Handle and resolve customer complaints
• Provide customers with product and service information
• Enter customer information
• Process orders, forms and applications
• Identify and escalate priority issues
• Route calls to appropriate resource
• Follow up customer calls where necessary
• Complete call logs
• Produce call reports answer calls professionally
• Respond to customer inquiries
• Research required information using available resources
• Handle and resolve customer complaints
• Provide customers with product and service information
• Enter customer information
• Process orders, forms and applications
• Identify and escalate priority issues
• Route calls to appropriate resource
• Follow up customer calls where necessary
• Complete call logs
• Produce call reports answer calls professionally
• Respond to customer inquiries
• Research required information using available resources
• Handle and resolve customer complaints
• Provide customers with product and service information
• Enter customer information
• Process orders, forms and applications
• Identify and escalate priority issues
• Route calls to appropriate resource
• Follow up customer calls where necessary
• Complete call logs
• Produce call reports
CHECK ALL DETAILS HERE
APPLY ONLINE HERE
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