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MIS Presentation Transcript
1.MIS
2.Learning MIS?
What is Information System?
Can we manage without information system?
Why is it necessary to have an MIS?
What can be possible methods?
Examples
What is Information System?
Can we manage without information system?
Why is it necessary to have an MIS?
What can be possible methods?
Examples
3.Example :Hardware Framework
4.MIS Application
Communication for better management
Effective Communication
Flows of Communication
Communication Networks
Characteristics of information
Quantity of information
Quality of Information
Communication for better management
Effective Communication
Flows of Communication
Communication Networks
Characteristics of information
Quantity of information
Quality of Information
5.Sharing the Information:
6.Information is data which has been organized
Communication is transmission of information (conveying meanings to others), added with feelings and other human elements
Communication is transmission of information (conveying meanings to others), added with feelings and other human elements
7.Communicate = Make known, Announce, Break the news, Advise, Transmit, Bestow
When managers communicate one or combination of the following occurs:
information transmission
motivation
control
emotive expression
When managers communicate one or combination of the following occurs:
information transmission
motivation
control
emotive expression
8.Effective Communication
Desire of communicator (values and expectations)
Understanding of how others learn
Receivers clarity about purpose
Manner according to content, importance, and complexity of intended message
trust of receiver on sender (ascribed and achieved credibility)
time frame (availability and allocation)
Desire of communicator (values and expectations)
Understanding of how others learn
Receivers clarity about purpose
Manner according to content, importance, and complexity of intended message
trust of receiver on sender (ascribed and achieved credibility)
time frame (availability and allocation)
9.For Instance….
10.Flows of Communication
Downwards (info, verbal orders, instructions)
upward flow (reports, complaints, proposals)
Horizontal and Diagonal (interdependence)
10.Flows of Communication
Downwards (info, verbal orders, instructions)
upward flow (reports, complaints, proposals)
Horizontal and Diagonal (interdependence)
11.Communication Networks
Chain (follows authority relationships)
Y-shaped (2 to 1 reporting)
Wheel pattern (4 to 1 reporting)
Circle pattern (1 to 2 reporting)
All-channel (wheel with all to report to each Other)
Chain (follows authority relationships)
Y-shaped (2 to 1 reporting)
Wheel pattern (4 to 1 reporting)
Circle pattern (1 to 2 reporting)
All-channel (wheel with all to report to each Other)
12.Information
Information is data which has been organized
Information is the content of communication
Information tends to be formal, abstract and impersonal, when feelings and other human elements are added to transmission of information , it is called as communication
Information is data which has been organized
Information is the content of communication
Information tends to be formal, abstract and impersonal, when feelings and other human elements are added to transmission of information , it is called as communication
13.Characteristics of information
Reach relevant persons at right time
Reduce uncertainty for making decisions
Assist relevant persons to act on it13.Quantity of Information
Neither too much nor too little
Information generation implies costs (time money and energy)
Paradoxically less information lead to higher quality costs
Desired quantity of information is a balance with tradeoffs (difficult but inevitable)
Reach relevant persons at right time
Reduce uncertainty for making decisions
Assist relevant persons to act on it13.Quantity of Information
Neither too much nor too little
Information generation implies costs (time money and energy)
Paradoxically less information lead to higher quality costs
Desired quantity of information is a balance with tradeoffs (difficult but inevitable)
14.Exact, Authenticated, well-timed
Should comply ‘ Oriented in time , place and person’
Reliable and Validate-able
Meets the international standards
Should comply ‘ Oriented in time , place and person’
Reliable and Validate-able
Meets the international standards
15.Exact, Authenticated, well-timed
Should comply ‘ Oriented in time , place and person’
Reliable and Validate-able
Meets the international standards
Should comply ‘ Oriented in time , place and person’
Reliable and Validate-able
Meets the international standards
16.Information without meaning for receiver is nothing but noise, energy and time (wasted)
17.Classification of Information
Action Vs Non-action
Recurring Vs Non-recurring
Documentary Vs Non-documentary
Formal Vs Informal
Historical Vs Future projections
Action Vs Non-action
Recurring Vs Non-recurring
Documentary Vs Non-documentary
Formal Vs Informal
Historical Vs Future projections
18.Designing an Information System
What info should flow?
To whom it should flow?
When or at what frequency?
How and through what channel?
Who will do what?
How it will be put together and summarized?
How and when it will reported and to whom?
What info should flow?
To whom it should flow?
When or at what frequency?
How and through what channel?
Who will do what?
How it will be put together and summarized?
How and when it will reported and to whom?
19.Management Levels
High level (strategic)
Long-range view
Planning
Middle level (tactical)
Carry out the plan
Assemble the material
Hire the resources
Organize and staff
Low level (operational)
Supervisor
Directing and controlling
High level (strategic)
Long-range view
Planning
Middle level (tactical)
Carry out the plan
Assemble the material
Hire the resources
Organize and staff
Low level (operational)
Supervisor
Directing and controlling
20.Job titles
Chief information officer (CIO)
Director of information services
Information resource manager
MIS manager
Comfortable with
Computer technology
Organization’s business
Chief information officer (CIO)
Director of information services
Information resource manager
MIS manager
Comfortable with
Computer technology
Organization’s business
21.Management Levels Interaction Among Employees
Traditional hierarchy
High level manager issues directives to a group of middle level managers
Each middle level manager issues directives to a group of low level managers
Each low level manager supervises other employees to see that the work is completed
Traditional hierarchy
High level manager issues directives to a group of middle level managers
Each middle level manager issues directives to a group of low level managers
Each low level manager supervises other employees to see that the work is completed
22.Modern Hierarchy
Dispersion of information via network
E-mail
Groupware
Authority and work of managers has been altered
Promotes sharing of information
Decisions that were once management are now open for comment and change
Supports team-based and information-driven organization
Dispersion of information via network
Groupware
Authority and work of managers has been altered
Promotes sharing of information
Decisions that were once management are now open for comment and change
Supports team-based and information-driven organization
23.Need new ways to monitor employees
Selection and training of employees
Set clear expectations
Use customer satisfaction to determine performance
Selection and training of employees
Set clear expectations
Use customer satisfaction to determine performance
24.Management Levels
25.Information Systems
26.MIS Management Information System
Data + Organization
Set of formal business systems designed to provide information for an organization
Computers are typical components
Data + Organization
Set of formal business systems designed to provide information for an organization
Computers are typical components
27.Supplements an MIS
Pulls information from variety of databases
Interactive
Nonroutine decision-making
Model – mathematical representation of real-life system
Simulation – using a computer model to reach a decision about a real-life situation
Pulls information from variety of databases
Interactive
Nonroutine decision-making
Model – mathematical representation of real-life system
Simulation – using a computer model to reach a decision about a real-life situation
28.MIS
Planned reporting
Standard, scheduled, structured, and routine
Constrained by the organizational system
DSS
Decision making
Unstructured and by request
Immediate and friendly
Planned reporting
Standard, scheduled, structured, and routine
Constrained by the organizational system
DSS
Decision making
Unstructured and by request
Immediate and friendly
29.EIS Executive Information Systems
30.Personal Computers Management
Benefits
Increased productivity
Independence from MIS department
Problems
No one in charge of overall purchase of PCs
Incompatibility
Network related issues
Needed data from MIS
Training
Inventory
Benefits
Increased productivity
Independence from MIS department
Problems
No one in charge of overall purchase of PCs
Incompatibility
Network related issues
Needed data from MIS
Training
Inventory
31.Personal Computers Management
Solutions
Staffing
Personal Computer Manager
Network Manager
Acquisitions policies
Information centers for assistance and training
Use software to control inventory of PCs
Remote access
Consider total cost of ownership (TCO)
Solutions
Staffing
Personal Computer Manager
Network Manager
Acquisitions policies
Information centers for assistance and training
Use software to control inventory of PCs
Remote access
Consider total cost of ownership (TCO)
32.Personal Computer Manager
Technology overload – provide guidance to users for purchase and use
Data security and integrity – addresses the issues of who has access to what
Computer junkies – set guidelines for PC use
Network Manager
Operational
Provide methods for sharing
Install software
Backup
Network security
Technology overload – provide guidance to users for purchase and use
Data security and integrity – addresses the issues of who has access to what
Computer junkies – set guidelines for PC use
Network Manager
Operational
Provide methods for sharing
Install software
Backup
Network security
33.Manager Characteristics
MIS background
Technical knowledge
Benefits and limitations of computers
MIS background
Technical knowledge
Benefits and limitations of computers
34.Standards
Hardware
Software
Data communications
Limit the number of vendors
Hardware
Software
Data communications
Limit the number of vendors
35.Personal Computers Information Center
Services
Software and hardware selection
Data access
Network access
Training
Technical assistance
Easily accessible location
“User comes first”
Services
Software and hardware selection
Data access
Network access
Training
Technical assistance
Easily accessible location
“User comes first”
36.Personal Computers Training
Traditional approach
Sporadic participation
Minimal results for extended training
Better approach
Initial training
Home-grown gurus
Follow-up support
Involve the workers
Web and CD based training
Traditional approach
Sporadic participation
Minimal results for extended training
Better approach
Initial training
Home-grown gurus
Follow-up support
Involve the workers
Web and CD based training
37.Budgets
Software
Count computers
Determines components
Determine installed software
Software
Count computers
Determines components
Determine installed software
38.Personal Computers Remote Access
Equipment needs
Security concern
Training
Equipment needs
Security concern
Training
39. TCO Total Cost of Ownership
Initial hardware and software
Training
Support
Upgrading
Initial hardware and software
Training
Support
Upgrading
40.Maintenance
Hardware
Software extras
Communications networks
Hardware
Software extras
Communications networks
41.TCO Reduce the TCO
Limited Options – standardize the ordering process including hardware, software, and options
Helpful software – counts computers and determines their components and installed software in a networked environment
Hardware and software upgrades – insure there is justification for an upgrade
Limited Options – standardize the ordering process including hardware, software, and options
Helpful software – counts computers and determines their components and installed software in a networked environment
Hardware and software upgrades – insure there is justification for an upgrade
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